FREE SHIPPING FOR ORDERS $50 and OVER

STANDARD SHIPPING

Up to 500g > $8.50

Up to 3kg > $13.80

Up to 5kg > $17.60

SHIPPING POLICY

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Thank you for visiting and shopping at Prestige Tackle. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy Shipment processing time MOST orders are processed within 1-3 business days. Some larger orders may take more time. We will usually contact you if this is the case.

Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Update this section if your processing time exceeds 2-3 business days.

Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout. 

At Prestige Tackle we do our best to provide discounted shipping rates to best help the customer find what they want without being deterred by these extra costs.

Orders over $50 will qualify for free Shipping.

Unless your order is exceedingly large we will use AusPost Satchels for delivery of your order.

Any questions please email us at prestigetackle@aapt.net.au

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REFUND POLICY
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Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable);
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at prestigetackle@aapt.net.au

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at prestigetackle@aapt.net.au and we will follow up your inquiry as soon as possible.